Site last updated 07/01/2022
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Units 706-710, Level 7, Core C, Cyberport 3, 100 Cyberport Road, Hong Kong
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General / Contact us

Contact us

This website is developed by Sanofi Hong Kong vaccine division, it aims to provide educational information about immunisation. For further inquiries, please feel free to contact us.


The service provided through this hotline does not replace the professional advice of physicians. Sanofi is not in a position to respond to medical questions whether they are of a general nature or related to your personal health conditions. For inquiries related to your personal health and medicinal products, please consult your physician.

  • If you encounter adverse reactions after using Sanofi products, please kindly leave us your name and contact information at your convenience.
  • If you are not a healthcare professional and have any questions related to Sanofi medicines, please consult your doctor or pharmacist.  Only your doctor or pharmacist can give you professional advice on whether a medicine is appropriate for your health condition or management of your disease.
  • If you have any questions related to your personal health conditions, medical issues or to an emergency, please consult your doctor or emergency unit immediately.
  • All other questions would be forwarded to the relevant department and the relevant department will respond to you at the earliest convenience.
  • Please note that Sanofi products cannot be ordered through this website directly.



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